Contents
  1. GENERAL INFORMATION
    1. Who is Community i-Soft?
    2. Why a self-managing web site?
    3. What features can I expect?
    4. How will people find my site?
    5. What type of support can I expect from Community i-Soft?
  2. CONSTRUCTING YOUR WEB SITE
    1. How will I establish an address for my site?
    2. Can I transfer my existing domain name my new Community i-soft web site?
    3. Do I need to understand programming language?
    4. Will I be able to establish e-mail accounts?
    5. If I already have a web site, can I still use your self-managing tools?
    6. Can I put my organization's logos, photos or other graphics on my site?
    7. When will my site go live?
    8. Who will host my web site?
  3. MANAGING YOUR WEB SITE
    1. Can I expand, edit or add pages to my site after it is built?
    2. How long will it take to update my web site?
    3. Will I have to pay extra to add new pages?
    4. Can I create links on my site to other web sites?
    5. Can different user groups -- the general public, volunteers, staff -- access different parts of my web site?
    6. How secure is my web site?
  4. NONPROFITS AND THE INTERNET
    1. Why is now a good time for me to utilize or upgrade my Internet and web technology?
    2. Will the Internet bolster my nonprofit's productivity?
  5. GLOSSARY OF TERMS
    1. What is the Internet?
    2. What is the World Wide Web?
    3. What is an ASP?
    4. What is an Intranet?
    5. What is the difference between a
    6. What is the "look and feel" of a web site?
    7. What are "firewalls" and "encryptions"?
  6. PARTNERS
    1. Who are Community i-Soft's Partners?
GENERAL INFORMATION
Who is Community i-Soft?

Community i-Soft is an Application Service Provider or ASP, founded to meet the Internet needs of nonprofits, trade associations and foundations. Based in Denver, Colorado, we sell Internet tools that allow you to harness the power of the Internet through self-managed web sites.

Why a self-managing web site?

Nothing says old-fashioned like an out-of-date web site. Yet if your web management is relegated to an outside firm, you risk allowing your site to grow stale while you wait for a webmaster to update your site.

Our self-management tools eliminate the cost of either in-house or outside programmers, since it only takes basic word processing skills to add or remove information. With multiple people adding content, you can maintain a site that is current with useful, fresh information.

What features can I expect?

Below is a list of the features Community i-Soft currently offers:
Security Management
• Create tiered security levels for the general public, volunteers and staff
• Customize access for specialized user groups such as regional affiliates, major donors, task forces and board members
• Set individualized security profiles for each user
E-Mail Management
• Create individual e-mail accounts for staff, volunteers or Board Members
• Maintain e-mail database of web visitors, members and volunteers
User Profiles
• Collect user profiles (address, phone number, e-mail) through self-registration of website guests
• Establish and maintain a database of registered web visitors
Calendar and Scheduling Tools
• Announce key weekly events, hot news items, meeting dates, upcoming conferences,etc.
• Maintain daily and weekly staff, board or volunteer calendars
• Schedule or reserve facilities, speakers or other resources
Multi-Media Management
• Easy to use on-line multi-media library for photos, graphics and design features
• Recreate organizational logos, letterhead or layouts from traditional organizational material for web purposes

How will people find my site?

We'll register your site with all the major search engines, such as Yahoo, Excite, HotBot, Lycos and AltaVista. We also recommend that you include your Internet address on all your organizational materials, such as business cards, letterhead, and reports. Encourage affiliates or sister organizations to add links to your site.

What type of support can I expect from Community i-Soft?

Community i-Soft is committed to excellent customer service. Our customer subscription contract outlines the design hours, function features and training time we will provide as you get started. These services will vary depending upon your plan.

Customers can also access a Customers Only section on our own web site that gives you tips on how to organize and maintain your web site, ideas on how to write technology grant proposals, and links to foundations that are eager to fund technology for nonprofits.

CONSTRUCTING YOUR WEB SITE
How will I establish an address for my site?

If you do not already have a domain name (www.YourName.org), we'll help you register your site.

Can I transfer my existing domain name my new Community i-soft web site?

Yes. Typically the company that your domain name is registered with will not allow a third party to "move" your domain name. So, we will give you the step-by-step process for you to "re-point" your existing domain name to your new site address.

Do I need to understand programming language?

Not at all! The whole purpose of our technology is to allow you to maintain, update and delete information from your site without a web programmer -- whenever you want; However you want.

Will I be able to establish e-mail accounts?

Each plan provides for a specific number of e-mail addresses. Additional addresses cost $5 per address.

If I already have a web site, can I still use your self-managing tools?

We can transfer the general look and feel of your current site to our host and our network architecture. We can also update your look as well.

Can I put my organization's logos, photos or other graphics on my site?

Absolutely. This is one of the exciting features of our web tools. You build your own multi-media library with a photo gallery, logo designs or other customized images. In addition, you can access Community i-Soft’s global library for a broader selection of graphical design choices.

When will my site go live?

Once we receive an ASP subscription contract from you or one of our reselling partners and you have paid your setup fee, it takes about two weeks to activate your site. After a brief training, you will then spend the next few weeks playing with your "live" site adding content and graphics to your media library. It will go "public" (i.e. easy for the general public to view your site) when we switch the site to your advertised domain name. This usually is about six to eight weeks from the time you sign on.

Who will host my web site?

We will host your website and our Internet data server will be co-located at the brand new, state-of-the-art FirstWorld Communications data center in Englewood, Colorado.

MANAGING YOUR WEB SITE
Can I expand, edit or add pages to my site after it is built?

Yes. Whenever you want. However you want. You can edit content, add pages and expand your site almost indefinitely. Quickly remove outdated material. Update photos or press items. Remember, you are the Webmaster!

How long will it take to update my web site?

As soon as you or anyone else you designate makes a change to specific content and clicks on the “Submit” button, the next person who enters your site will see the updated version.

Will I have to pay extra to add new pages?

Rarely. For most customers, you will be able to add as many pages as you want! The only limitation depends upon how much storage space you'll receive, which depends upon the plan you order.

For general text, you should have room for plenty of pages. In a few cases, if you add video streaming or audio text – you may need to purchase more bandwidth and storage.

Can I create links on my site to other web sites?

Yes. You can create a single link, a list of links or link pages, which allow your web site to display another site.

Can different user groups -- the general public, volunteers, staff -- access different parts of my web site?

This is a unique feature of Community i-Soft's web architecture. Through our tiered security system (0 = general public / 99 = power administrator), you can create numerous levels of access. For example, the general public will have access to your Internet web page just by surfing the web. But you also can create higher levels of access for so-called Extranet users, such as members, volunteers, major donors, etc. At a still higher security level, you can create a staff-only Intranet to encourage internal communication.

In addition to the tiered security levels, you can create permission groups who access their own special section. For example, you can create a section on your site for task forces, affiliates or advisory panels. Imagine how productive and creative your committee work will become as members routinely talk to each other through your web site.

As the site manager, you encourage new and more frequent communication along all sorts of exciting new channels.

How secure is my web site?

Security is a major concern for most people who conduct business over the Internet. The same open standards and protocols that make the Internet a powerful communications medium also create a need to govern who has access to what data.

Community i-Soft follows all leading industry standards for security. We’ve built solid firewalls to insure that information on your website is safe and secure. Databases and other Internet transactions will be stored behind a three-tiered security system. Critical member, donor or volunteers lists, financial information and e-commerce data will be encrypted, or disguised, as a further security measure.

NONPROFITS AND THE INTERNET
Why is now a good time for me to utilize or upgrade my Internet and web technology?

The time is ripe for nonprofits to venture across the digital divide. Technology advances have driven prices down to a point where even small groups can build a web presence.

Many foundations and donors are eager to fund nonprofits' technology costs. In the past, these donors saw technology as overhead and were not excited about funding such expenses. This has changed as our society begins to understand the potential of the Internet as a vehicle for social change.

Will the Internet bolster my nonprofit's productivity?

Yes, if you believe the experience of the hundreds of thousands of businesses who have invested in Internet technology and realized dramatic increases in productivity. According to a recent InformationWeek survey of business executives, 80% say their company’s output is at an all-time high, thanks to information technology.

Nationwide, the Federal Reserve Bank estimates productivity rose $80 billion over the past five years, two-thirds due to business investments in information technology. This means people are working faster, cheaper and smarter.

However, many in the nonprofit sector are lagging behind on the information superhighway. According to a recent article in the New York Times, even some of the nation’s leading nonprofits have been slow in utilizing the power of the Internet.

Fortunately, nonprofits can now catch up with their for-profit counterparts, thanks to affordable tools such as Community i-Soft's web technology. Our product allows you to communicate instantly and frequently to multiple audiences: Whenever you want; however you want.

GLOSSARY OF TERMS
What is the Internet?

The Internet was originally called Arpanet and was developed by the Defense Department in the late 1960s. For the first two decades Arpanet was used almost exclusively among the academic and scientific community as a way to share research data through linked computer networks. It was not until the early 1990s, with the invention of hypertext and easy “point and click” web browsers, that the Internet gained widespread popularity with businesses and the general public.

The Internet has a number of unique features. It is a product of the public sector; it was built on a single standard; it is public property; and it has little centralized control. People use the Internet for a number of purposes, most notably to communicate through electronic mail and to find and transmit information.

What is the World Wide Web?

Most people date the birth of the worldwide web in 1993, when Marc Andreesen, a student at the University of Illinois invented Mosaic, the first multi-media Internet web browser. It is the ability to browse the Internet – navigating by simply clicking on links – that makes the Internet easy and fast to use.

The Web allows people to use the Internet in new ways. By making the Internet user-friendly, the web essentially launched our society into a new information and communication age. By making the Internet user-friendly, the web has launched our society into a new information and communication age. It also brought multi-media to the Internet, so that color, movement and sound can be transmitted along with data files.

What is an ASP?

Community i-Soft is an ASP. We design software specifically for nonprofits and rent that software over the Internet through customer subscription contracts. You will never receive a software package such as a CD or floppy disc. Instead, you will access our continually upgraded software through the Internet and your web site.

Compare packaged software versus ASP with telephone answering machines versus voicemail boxes. Answering machines are a physical product, purchased by customers, who must install and maintain the machine. Voice mail is a service product, purchased by customers for a monthly subscription. The service provider (Community i-Soft) installs, maintains and upgrades the software product and you access it through the Internet.

What is an Intranet?

An Intranet is an Internet technology-based network used within the boundaries of organizations. For example, Community i-Soft's technology allows an organization to establish within its web site an intranet system that could be used exclusively among the nonprofit’s staff.

An Extranet extends an organization’s Intranet to include outside groups that it interacts with regularly. For example, nonprofits could use the Community i-Soft technology to establish extranets with major donors, board members, volunteers or members.

Finally, the Internet and the worldwide web will allow anyone in the general public to access basic information for a nonprofit organization.

What is the difference between a

A static website is just an on-line brochure. Once your site is established on the world wide web (www), you rarely change it, and then usually at significant time and expense. A data-driven, interactive web site, such as those we offer at Community i-Soft is far more dynamic. It is flexible enough to update, edit and change instantly and frequently. Its storage capacity is robust enough to hold almost unlimited amounts of information about your organization, including membership, volunteer and donor lists, as well as long text pieces or links to other sites.

What is the "look and feel" of a web site?

The look and feel of a web site is simply the overall design and style of the site. Most nonprofits will want to make the look and feel of their web site match the look of other printed material, by using the same logos, graphics, font and color schemes.

The key to an effective web site is to combine an attractive design that conforms to your organization’s look, with well-organized and up-to-date content.

What are "firewalls" and "encryptions"?

A firewall is a system used to prevent unauthorized access to an organization’s internal system. Its purpose is to block message traffic along certain paths, or allow it in only after authentication, usually through registration and a password.

Encryption uses mathematical formulas to alter information so that it is unrecognizable to Internet eavesdroppers or other unauthorized individuals. An encrypted document looks nothing like the original and cannot be interpreted without a digital key that both the user and sender possess for the purposes of decryption.


PARTNERS
Who are Community i-Soft's Partners?

Dream Team Technologies, Inc:

Dream Team is the Community i-Soft development partner, responsible for building the architecture and overall design of our product. Established in 1996, Dream Team is the founder of Community i-Soft and also a major shareholder. It was just listed by the Denver Business Journal as one of Colorado’s 15 fastest growing privately held firms.

FirstWorld Communications, Inc.

First World Communications provides the on-ramp to the information superhighway. Our data server will be co-located at their new Internet Data Center in Littleton, Colorado.



© Community i-Soft Our Privacy Policy
Powered by Viadesto